Estudios de caso

Property & Casualty Insurer Artificial Intelligence (AI) Risk, Governance & Controls

J.S. Held amplía su experiencia en disputas financieras al ámbito del derecho de familia con la adquisición de CMM, LLP

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Inicio·Property & Casualty Insurer Artificial Intelligence (AI) Risk, Governance & Controls

La situación

A property and casualty insurer rapidly scaled the use of artificial intelligence (AI) across underwriting, claims, and fraud detection without a centralized governance framework, faced increasing regulatory and enterprise risk including:

  • Limited visibility into the full AI model landscape
  • Inconsistent validation, monitoring, and documentation practices
  • Exposure to bias, explainability gaps, and model drift
  • Misalignment with NAIC guidance and emerging regulatory expectations

Nuestro asesoramiento

J.S. Held technical experts were retained to design and implement an enterprise AI risk and controls program, including a full model inventory, risk-tiering methodology, board-level governance, and an AI-aligned model risk management framework. 

 

Significance
The program was designed to improve transparency into AI usage and to support enhanced regulatory readiness, which enabled the insurer to scale AI responsibly within a disciplined control environment. The AI-aligned model risk management framework resulted in:

  • Visibility into AI models
  • High-risk models removed or placed under enhanced controls
  • Successful internal audit outcomes
  • Improved regulatory readiness
  • Enabled safer, scalable AI adoption

Contacto clave:

JP Brennan
Director ejecutivo sénior,
Investigaciones globales
+1 917 730 9062
[email protected]

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